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Certificate in Cleaning & Support Services

Level 2 in Cleaning & Support Services Skills (QCF)

These qualifications:

• are nationally recognised

• are based on the Cleaning Services National Occupational Standards (NOS).

The NOS and Assessment Principles and are owned by Asset Skills.

The Edexcel Level 2 Certificate in Cleaning and Support Services Skills (QCF) and the Edexcel BTEC Level 2 Certificate in Cleaning Principles (QCF) have been approved as components required for the Cleaning and Support Services Apprenticeship framework.

What is the purpose of these qualifications?

The Level 1 Award and Certificate provides the foundations for a variety of roles in the cleaning and support services sector. They are designed as an introduction to occupational competence. The level 2 Award, Certificate and Diploma qualifications are appropriate for cleaners working across a broad range of areas. They are designed to assess occupational competence in the workplace where learners are required to demonstrate skills and knowledge to a level required in the cleaning industry.

Who are these qualifications for?

These qualifications are for all learners aged 16 and above who are capable of reaching the required standards. Edexcel’s policy is that the qualifications should:

• be free from any barriers that restrict access and progression

• ensure equality of opportunity for all wishing to access the qualifications.

What are the benefits of these qualifications to the learner and employer?

These qualifications require individuals to demonstrate competence against National Occupational Standards (NOS) which are based on the needs of the cleaning industry as defined by Asset Skills, the Sector Skills Council. As such it contributes to the development of skilled labour in the sector.

What are the potential job roles for those working towards these qualifications?

Potential job roles include, for example:

• Car valet

• Care worker

• Caretaker/maintenance person

• Carpet/upholstery cleaner

• Cleaner

• Food processing operative

• Hotel/accommodation room attendant

• Housekeeper

• Industrial cleaner

• Kitchen assistant/porter

• Laboratory technician

• Prison instructor

• Sterile services technician

• Street cleaner

• Window cleaner